FAQ's

1. What is the process for uploading and sending my files?
You can use services like Google Drive, WeTransfer, OneDrive, MEGA, etc.

2. What inputs do you require to complete animation projects?
- Provide a concise concept or reference.
- Submit a 3D CAD file or product images.
- Include logos or product labels, if applicable.

3. What advantages will I gain by choosing you for a project?
We follow a structured workflow with regular updates and seek your approval at each stage to minimize issues and optimize the project timeline.

4. Are scriptwriting services included as well?
Yes, if you don't have a script, we will create one for you.

5. Can you also do 3D modeling?
Yes, if you don't have 3D CAD files, we can handle the modeling. Just provide photos of your product.

6. Can you create an explainer 3D animation video?
Yes, please share your script.

7. Why do I need to discuss the project before placing the order?
To understand the project's scope and any additional tasks or time required, it's ideal to discuss before ordering. We will review your resources and present a personalized proposal.

8. What formats and resolutions can you provide for your motion design services?
We deliver in animation (.mov, .mp4, .gif) or image (.png, .tiff, .exr) formats, with 4K resolution for videos and 8K for images. Project files and assets can also be supplied.

9. What is the most effective way for me to convey the vision for my project?
Providing a detailed storyboard and visual references, such as existing animations, images, or videos, helps articulate your concept and desired aesthetic.

10. How do you determine pricing for projects?
Pricing is based on the estimated time and effort required. While package estimates are available, discussing project specifics ensures transparency and accuracy.

11. What information do you need to ensure a smooth and efficient process?
If available, share your brand-book. If not, provide:
- Customer details
- Price segment
- Sales channels (offline, online, or both)
- Specific visuals, if any
- Product features & benefits